What's the difference between Signature 400TC and Classic Cotton 300TC? Signature 400TC is our premium Egyptian cotton option with a smoother, more elevated hotel-style feel. Classic Cotton 300TC is our clean everyday cotton option at a more accessible price.
Is ARTELI bedding made from real cotton? Yes. ARTELI bedding is made from cotton. Our Signature 400TC uses 100% Egyptian cotton, while Classic Cotton 300TC uses natural cotton.
What comes in each bedding set? Each set includes 1 duvet cover, 1 fitted sheet with elastic, and 2 pillowcases.
What size do you currently offer? We currently offer Queen size only.
Is shipping free? Yes. We offer free US shipping on every order.
How long does delivery take? Orders are processed within 1–2 business days. Standard delivery usually takes 5–8 business days within the United States. Tracking is sent by email once your order ships.
What is your return policy? We accept returns within 45 days of delivery for unused, unwashed items in their original packaging. Items must be free of stains, odors, hair, damage, or signs of use. Customer pays return shipping unless the item arrives damaged, defective, or incorrect.
What if my item arrives damaged or incorrect? Please contact us within 7 days of delivery at support@artelihome.com and we'll make it right at no cost to you.
How do I initiate a return? Email us at support@artelihome.com within 45 days of delivery. Include your order number and reason for return. We'll respond within 1–2 business days with next steps.
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