45-Day Easy Returns
We accept returns within 45 days of delivery on unused, unwashed items in their original packaging. Items must be free of stains, odors, hair, or any signs of use.
Damages and Issues If your item arrived damaged, defective, or incorrect, contact us within 7 days of delivery at support@artelihome.com.
How to Start a Return Email us at support@artelihome.com. Items sent back without prior authorization will not be accepted.
Return Shipping Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Refunds Once we receive and inspect your return, we will notify you. If approved, your refund will be issued to your original payment method within 5-10 business days.